Business & Non-Business Benefits of Voice Activated Programs

As we saw in the previous articles, voice activated programs have grown in multiple industries and this ground-breaking technology has benefits, both in the non-business and business area. Pertaining to business based-benefits, we observe an increase in productivity and a decrease in costs for the company, when using speech recognition technology.

In the case where the technology turns speech into text, one of the main advantages apart from the cut back on misspelled words is the time management. It reduces consistently the amount of time editing as it generates text in one third of the time needed for typing. Indeed, the programs can handle almost the double of words per minute with a 98% accuracy. The software does the work for you, as you can use your voice to open and close other programs on your computer, along with documents and menus. In the end, you optimize your professional document creation as your hands are free to create documents or reports and to complete so many other tasks. It has therefore great benefits for many industries and job positions, such as a secretary for instance. The implementation of an effective speech recognition solution make the employees time efficient, more productive (+70%) and multitask, as they are hands free, optimizing their professional document creation workflow.

It also reduces overheads as it can reduce the number of employees in certain industries. For instance, if we look at the contact centres that implement speech recognition technology, it reduces automatically the number of supervisors and trainers and each enterprise can be joined successfully and with more efficiency.

It improves customer satisfaction in addition to improving customers base.

Companies are facing more and more global business teams; another benefit of this innovation is that people who are not able to speak the company’s language will be able to write reports or mail in the desired language, as it can translate automatically text.

Another advantage of the speech recognition technology is that companies are looking for security access to documents. For example, every time you want to access your computer, you can configure it such that it recognizes your voice, without the need of typing a password.

There are also various non-business based benefits with voice recognition software applications. Those programs help people who suffer from disabilities such as blindness, dyslexia, or physical disabilities and thus who cannot manipulate a keyboard properly.

Computers and Internet have become indispensable tools to communicate or to work, thanks to voice activated programs, people with disabilities gain independence and have work opportunities. Voice recognition technology has had a high growth rate and is becoming more and more a part of our daily lives.